How often in business does an opportunity of guaranteed return on investment occur? Not often we’re thinking! How about an opportunity that is guaranteed to return profits within 6 weeks of project commencement? This offer sounds about as real as a unicorn…
Many business owners know what this unicorn is… but few recognise its true value. We’re talking about ISO9001 accreditation. ISO9001 was designed to maximise business profitability by reducing waste occurrence through double handling, down time, and overall low productivity. The problem with lost money is that it is often unseen. With ISO9001, we know where to look!
When we speak to clients for the first time, the lack of familiarity with the benefits of ISO9001, often results in a negative response. In truth, this accreditation process is the surest investment that any business will ever make. ISO9001 is not a mythical tale of imaginary businesses who have accidentally improved their bottom line and taken the lead in their industry. There is no fiction in the success of business owners we have worked with to grow and improve their business.And there definitely is no accident in our success.
A strong business is one which has identified processes required to operate efficiently. This requires people of flexibility as well as responsive governance which will highlight risks and opportunities in advance. Governance within the organisation is an area that we often find lacking in small and medium businesses. When we speak of governance, what we’re talking about is the use of data to inform executive business. Through effective governance, a business can withstand many pressures relating to business neglect. To read the data is one thing, to successfully interpret that same data is critical.
When Accuratus commences work with a client, the first activity is a Gap Analysis. In some cases, the gap analysis has revealed that the bridge between ISO9001 implementation and the current business position requires significant work. Luckily, ISO9001 accreditation is a continuous work in progress which means that your resources are dispersed throughout this process and will not disrupt current business flow. The key is to maintain commitment and consistency.
With consistency in mind, it is notable that consistent people are integral to the success of any organisation. Great leaders know that happy people offer higher productivity. Research around neuroscience has also identified that people work best when they are feeling valued. No surprises here! Our findings with ISO9001 is that the productivityof the accreditation unites people with the business vision, resulting in a strong working culture. We work closely with senior management and the wider working team to ensure that valuable information from affected people is consistently captured. This results in the most efficient and effective organisation design.
To invest time in making a business structure robust, without being rigid, is a recipe for true success. Whether the 5-year plan is to grow, diversify, float or sell the business, the investment in improvement is one that is a sure-fire guarantee for financial growth. If you can show us a business that has failed with the implementation of a strong foundation, people, governance and the right level of process, and we will show you a unicorn!